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Privacy Policy

The purpose of this privacy statement is to inform you about the processing of your personal data by the Econopolis Group (hereinafter referred to as "Econopolis"), which includes the following companies:

  • Econopolis NV, with registered office at Sneeuwbeslaan 20, box 12, in 2610 Wilrijk
  • Econopolis Wealth Management NV, with registered office at Sneeuwbeslaan 20, box 12, in 2610 Wilrijk
  • Ortelius BV, with registered office at Sneeuwbeslaan 20, box 12, in 2610 Wilrijk
  • Econodigital BV, with registered office at Sneeuwbeslaan 20, box 12, in 2610 Wilrijk

 

These companies are jointly responsible for the processing of your personal data in the context of their activities.

Personal data is all data that allows you to be identified, directly or indirectly, as a natural person.

What data does Econopolis process?

Econopolis only processes data that is relevant to the relationship you have with Econopolis. 'Processing' refers to all possible actions such as: receiving, saving, editing, deleting, reading, sharing, etc.

In principle, Econopolis does not process special categories of personal data (such as religious beliefs, political opinions, ethnic origin, medical data).

If you are not a customer, Econopolis will in principle not have any of your data, unless you enter it yourself in the contact centre or in a registration form for one of our events or newsletters. In that case, Econopolis only has your contact details (name and email address) and the anonymised statistics that we collect during our electronic mailings in order to check whether our newsletters are opened by the addressees.

Furthermore, there is the possibility that our existing customers or connections refer us to you, because they are convinced that you might be interested in our services. If this is the case, we will inform you that we have obtained your contact data. You can always ask us not to contact you, after which we will immediately delete your data.

If you wish to enter into a customer relationship with Econopolis, we are legally obliged to request certain data. This concerns your identity data, contact details, family situation, your knowledge of financial products, your financial situation, and your investment objectives.

During the customer relationship, Econopolis also obtains transaction data relating to the financial accounts that are managed by us.

As a website visitor, you leave behind certain data that allows the internet browser to identify you as an individual visitor. You can read more about this data in our cookie statement.

For what purpose and on what legal basis does Econopolis process my data?

If you enter into a contractual relationship with us, Econopolis processes your personal data with the primary purpose of allowing you to enjoy our services in a compliant manner, which is subject to several financial laws and regulations.

Your personal data is processed in order to determine how we can optimally manage your assets, provide you with suitable investment advice or pass on your orders to other financial service providers.

We also bring a personal aspect to our services: we would like to inform you of the latest innovations in the economy and financial markets, invite you to our events, congratulate you on your birthday and send you a Christmas card at the end of the year. In order to check whether our events and newsletters are relevant to the addressees, we use anonymised statistics to check whether our e-mails have been opened. Your data for such purposes will only be processed with your consent.

Under no circumstances will we sell your data to third parties.

With whom does Econopolis share your personal data?

As part of your contractual relationship with us, we use third parties (such as the custodians of your securities and financial instruments) and are required to share your identification data with them so that they can open a bank account in your name.

We also use third parties to store data ('cloud storage providers'), so that we can guarantee the security and continuity of our services and are not dependent on one physical storage location. These third parties comply with European privacy standards.

For the organization of events, we work together with certain third parties to make the practical arrangements, and with advertising agencies to send out the invitations. This is only done with your explicit consent. These parties only receive the minimum information necessary to manage these events and are bound by a contractual duty of confidentiality. If your data is transferred to other countries in this context, the necessary organizational and technical measures are contractually enforced to protect your data.

Since Econopolis provides regulated services, there is a possibility that the financial supervisory authority (FSMA) may request data. In that case, Econopolis is obliged to pass on this data.

In addition, judicial authorities, administrative authorities and the police services also have the possibility to request data in the context of an investigation.

What rights do you have?

Your personal data is still yours, therefore you can exercise certain rights.

  • You may always ask us to inspect your customer file, or any other data we may hold about you, such as those you have provided to us in the contact centre;
  • You can also ask us to correct data if this has changed in the meantime or if you identify an error;
  • You can have certain data deleted;
    • Please note that if we are legally or contractually obliged to keep certain data, we cannot delete it immediately.
  • You can object to the processing of your data by Econopolis;
    • Since the vast majority of the data we process is subject to a legal obligation, we cannot always respond to this immediately.
  • You have the right to ask us to transfer your data to yourself or a third party. However, you can only exercise this for the data that we store digitally. Paper files are not included;
  • You can ask us to temporarily stop the processing of your data if you suspect that we are processing your data without proper justification;
  • You can always withdraw your consent to the processing of your data, if you have previously given it for a specific activity.

 

  To exercise your rights, you can send an email to: compliance@econopolis.be.

  Or by letter to: Compliance Econopolis, Sneeuwbeslaan 20, box 12, 2610 Wilrijk.

Your request will be heard within 30 calendar days and we will inform you to what extent we can respond to your request.

In any case, we will verify your identity before responding to your request. We do this to prevent someone else from gaining access to your data on your behalf.

If you are not satisfied with the way Econopolis handles your data or complaints, you can always contact the Belgian data protection authority (“Gegevensbeschermingsautoriteit’).

How long does Econopolis keep personal data?

Econopolis only keeps your data for as long as it is necessary in your customer file, as long as necessary for the purpose for which it was collected and for as long as the legislator requests it.

We usually keep your customer file for several years after the termination of the customer relationship, due to financial and accounting regulations.

If you are not a customer, and you wish to unsubscribe from our newsletters and events, we will remove your data from our mailing list as soon as possible after receiving your message.

Additional questions?

If you have any questions regarding the processing of personal data, you can contact us via compliance@econopolis.be.